The civic stourport Privacy Policy

Privacy Policy

Key details

This website privacy policy describes how the Civic, stourport protects and makes use of the information you give the company when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page.
This website privacy policy was updated on: 14/03/18

Introduction

We gather and use certain information about individuals in order to provide our services (i.e manage your bookings with us) and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

Name
Contact information including email address
Website usage data
Other information relevant to client enquiries

How we use this data

Collecting this data helps us to complete your booking and enables us to deliver improved products and services.
Specifically, we may use data:

For our own internal records..
To contact you in response to a specific enquiry.
To contact you via email, telephone or mail about your booking.
To customise the website based on general statistics.

We never share your data with any other companies unless you have specifically requested this.

Please note that we do not see, receive or store any payment information such as card details. All payments are made via Paypal, a secure 3rd party payment provider.

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We use cookies to:

Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.
To learn more about cookies and how they are used, visit All About Cookies. http://www.allaboutcookies.org

Controlling information about you

When you fill in our contact form / create a booking, we will use your information only to allow us to arrange with you your booking or any other services that you may have enquired about. We store your contact details to enable us to keep in touch with you about your booking, or if we may need to keep in touch afterwards. We may contact you to see if you would like to leave us a testimonial once for example.
You can ask us to remove any of the information we store at any time.