HOW TO GET TICKETS FOR EVENTS AT THE CIVIC 

 

In Person 

The easiest way to get tickets for our events is to visit the Box Office at the Civic Hall.

The Civic is open 10am - 2pm Monday to Friday and 11am - 1pm every Saturday. 
We are closed on Sundays.

Members of The Civic will also be on hand to answer any questions you may have about the work The Civic Group is doing.

Some events will also have a box office phone number on the event page.

You can also call us during office hours on 
01299 823339

 

You can now purchase tickets by phone using the TicketSource Telephone Box Office Service:

               0333 666 3366 

please note this is a ticket sales line only - 

not a general enquiries phone number.


• The telephone box office service is available Mondays to Fridays, 9.00am to 7.00pm (excluding bank holidays) and Saturdays 9.00am to 5.00pm.

• Calls received outside of these hours will operate on an answerphone and call back facility

• The service is available via an 03 telephone number (Calls to 03 numbers cost the same as a normal landline number (i.e. 03 numbers cost the same to call as an 01 or 02 phone number) even from a mobile, or are completely free if the caller has free minutes. It is also possible to call an 03 number from abroad.)

• Customers choosing to use the telephone service will pay the same rate as someone booking online and choosing to receive "standard post" tickets i.e. tickets + the standard post rate of £1.50

•Tickets for telephone bookings received more than three working days before the event will be dispatched in the post. Tickets for telephone bookings received less than four working days before the event will either be sent to the customer as a mobile ticket (to their mobile phone) or as an e-ticket to their email address. If customers have neither a mobile or email address Ticketsource will supply a booking confirmation number & advise you to bring some form of identification with you

  

 

Online

We sell tickets for all our events online through Ticketsource.

Simply click on the image to the left to see the events which we are selling tickets for online.

There are also links at the bottom of each event page for which online tickets are available. 

If the event is not listed online:
It may be that there are no advance tickets for the events (such as our monthly comedy nights). Simply turn up and pay on the door.

or

It may be that the event is organised by one of our hirers, and they have chosen not to use the online ticket box office. Where this is the case the event page will tell you where you can get tickets from (which may include the box office at The Civic Hall).

 

External Bookings / Events by Hirers 

 

The Civic Group usually only sells tickets to events held at The Civic Hall, and which have been organised by The Civic.

Events which have not been organised by us will have details about how to get tickets published at the bottom of each event page - and are signified by an external booking symbol like the one on the left.

This will usually take you to an external website.

Whilst every care is taken The Civic cannot be held responsible for the content on third party websites, and if there are any problems with your booking you will need to speak to the vendor directly.

Some examples of "external bookings" would include Monday Night Group Pantomime, and Talking Props Musical Theatre Company